Returns & Feedback

The health of your four-legged friend and your satisfaction are important to us!

Dr.Clauder's products are produced under strict hygiene and quality regulations. If you are dissatisfied with the quality of one of our products, please contact the retailer from whom you purchased the product.

Please have the following information ready for your dealer:

1. Samples or photos of the product to be complained about
2. reason for complaint
3. best-before date and batch number
4. your contact details

If you ordered your goods on our or the King4Pets website, or if a specialist retailer is uncooperative, then you are of course welcome to fill out our complaint form below!

We take your feedback very seriously, as we are interested in constantly optimizing our products. Please understand that we cannot process your complaint without the information listed below. At present, complaints can only be made via our homepage within Germany. After an extensive quality check in our company, you will receive a response from us immediately.